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Essential Customer Service Skills
Establish a strategy in customer relations
€5.90

Establish a strategy in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview There are several defining mome...
Introductory
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€5.90
Microsoft Excel
Navigating and navigating in Excel 2010
€7.90

Navigating and navigating in Excel 2010
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Although it may seem complicate...
Introductory
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€7.90
Essential knowledge for sales
Value Offer – The Right Proposal
€6.40

Value Offer – The Right Proposal
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Expressing the value of your bu...
Introductory
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€6.40
Decision making and problem solving
Problem solving – generating and evaluating alternatives
€7.90

Problem solving – generating and evaluating alternatives
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Before generating potential alt...
Introductory
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€7.90
Essential Project Management Skills
Project participants and organization
€7.90

Project participants and organization
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Project-oriented and organized ...
Introductory
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€7.90
Microsoft Teams
Teams 2021 – Using tabs and applications
€7.90

Teams 2021 – Using tabs and applications
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview In this course, you’ll le...
Introductory
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€7.90
Essential for Digital Transformation
Use of robots and RPA at work
€6.40

Use of robots and RPA at work
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Due to current technological ad...
Introductory
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€6.40
Time and productivity management
How to discover and use your skills and competencies
€3.90

How to discover and use your skills and competencies
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview We all have individual talents ...
Introductory
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€3.90
Microsoft Word
Save, share, and print in Word 2010
€7.90

Save, share, and print in Word 2010
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Once you’ve created an at...
Introductory
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€7.90
Microsoft Word
Word 365 – Document Formatting
€15.90

Word 365 – Document Formatting
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Students will learn in 20 parts...
Introductory
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€15.90
Microsoft Delve
Delve Office 365 – Using panels to organize documents
€6.40

Delve Office 365 – Using panels to organize documents
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Delve application panels are us...
Intermediate
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€6.40
Data Science
Key statistical concepts
€12.90

Key statistical concepts
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Predictive analytics involves a...
Intermediate
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€12.90
Microsoft Delve
Delve Office 365 – Find and share information
€7.90

Delve Office 365 – Find and share information
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview One of the main benefits of Del...
Intermediate
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€7.90
Microsoft Word
Word 365 – Editing documents
€15.90

Word 365 – Editing documents
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview This 17-part course explores th...
Introductory
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€15.90
Recruitment and employment
Selection of applicants – The first step in hiring the best
€9.40

Selection of applicants – The first step in hiring the best
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian.   Overview Selecting Applicants ...
Introductory
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€9.40
Essential Customer Service Skills
Providing quality services to internal customers
€9.40

Providing quality services to internal customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When you help other people in t...
Introductory
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€9.40
Difficult communication
Difficult people – Why they behave this way and how to approach them
€3.90

Difficult people – Why they behave this way and how to approach them
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Everything taken to the extreme...
Introductory
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€3.90
Verbal Communication
Interpersonal communication that builds trust
€3.90

Interpersonal communication that builds trust
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Communication works best when y...
Introductory
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€3.90
Microsoft Word
Word 365 – Using publishing functions
€6.40

Word 365 – Using publishing functions
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview This five-part course will expl...
Introductory
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€6.40
Essential professional skills
Developing a framework of personal responsibility
€6.40

Developing a framework of personal responsibility
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Juggle a lot of tasks at once. ...
Introductory
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€6.40
Adaptation to change
Companies are changing, be prepared
€6.40

Companies are changing, be prepared
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Change can be disruptive, but a...
Introductory
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€6.40
Guiding change
Carrying out the change plan
€3.90

Carrying out the change plan
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Effective planning is essential...
Introductory
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€3.90
Quality Management
FMEA – the new approach (VDA & AIAG)
Free

FMEA – the new approach (VDA & AIAG)
coming soon
1 Lectures
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Free
Microsoft Outlook
Outlook 365 – Email formatting
€12.90

Outlook 365 – Email formatting
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview  There are many formatting tech...
Introductory
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€12.90
Digital soft skills
Finding effective solutions through computational thinking
€6.40

Finding effective solutions through computational thinking
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview The power of computers to quick...
Introductory
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€6.40
The delegation
Team development by delegation
€3.90

Team development by delegation
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When delegation works for your ...
Introductory
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€3.90
Decision making and problem solving
Defining alternative solutions to a problem
€3.90

Defining alternative solutions to a problem
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Part of the troubleshooting pro...
Introductory
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€3.90
Microsoft Teams
Teams 2021 – Creating and managing teams and channels
€7.90

Teams 2021 – Creating and managing teams and channels
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview In this course, you will learn ...
Introductory
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€7.90
Microsoft Word
Word 365 – Structuring documents
€7.90

Word 365 – Structuring documents
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview This eight-part course shows yo...
Introductory
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€7.90
English - Level B2
English – Level B2 part 4
€7.90

English – Level B2 part 4
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview  B2 – Advantage or over i...
Intermediate
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€7.90
PRINCE2®
PRINCE2® Project planning and risk management
€7.90

PRINCE2® Project planning and risk management
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Detailed project planning incre...
Introductory
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€7.90
The delegation
Election and training of a delegate
€3.90

Election and training of a delegate
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview As a manager, it’s easy t...
Introductory
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€3.90
Recruitment and employment
How to ensure the success of an onboarding
€5.90

How to ensure the success of an onboarding
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian.   Overview How to ensure the succes...
Introductory
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€5.90
Microsoft Excel
Using Excel data connections – web query, XML and databases
€7.90

Using Excel data connections – web query, XML and databases
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview There are a number of methods f...
Introductory
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€7.90
The delegation
Employee accountability measures
€3.90

Employee accountability measures
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview The most successful business le...
Introductory
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€3.90
Microsoft Excel
MS Excel 2016 Advanced Level – Accessibility, Data Transformation and Errors
€7.90

MS Excel 2016 Advanced Level – Accessibility, Data Transformation and Errors
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview  Microsoft Excel 2016 ensures t...
Advanced
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€7.90
Microsoft Outlook
Introduction to Outlook 2010
€7.90

Introduction to Outlook 2010
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Outlook 2010 is the latest vers...
Introductory
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€7.90
Management - Essential skills
Measuring your company’s high performance potential
€3.90

Measuring your company’s high performance potential
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview The current business landscape ...
Introductory
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€3.90
The digital experience
Exploring the relationship between UI design and UX design
€6.40

Exploring the relationship between UI design and UX design
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Easy-to-use applications by use...
Introductory
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€6.40
Basic accounting principles
Preparation of financial statements and closing of accounts
€6.40

Preparation of financial statements and closing of accounts
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Preparing financial statements ...
Introductory
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€6.40
Microsoft Word
Customize the behavior and appearance of Word 2010
€7.90

Customize the behavior and appearance of Word 2010
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Word 2010 lets you efficiently ...
Introductory
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€7.90
Microsoft Visio
Visio 2013 – Exploring the interface
€6.40

Visio 2013 – Exploring the interface
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Visio has many uses, including ...
Introductory
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€6.40
Power point
Use the slide coordinator to optimize the impact
€7.90

Use the slide coordinator to optimize the impact
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Proper use of main slides and s...
Introductory
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€7.90
Essential Project Management Skills
Initiation of the project
€7.90

Initiation of the project
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview To be honest, if you don’...
Introductory
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€7.90
English - Level B1
English – Level B1 part 1
€7.90

English – Level B1 part 1
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview  B1 – Development or Inte...
Intermediate
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€7.90
Difficult communication
Different approaches to conflict resolution in the workplace
€5.90

Different approaches to conflict resolution in the workplace
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When managing conflicts, you ne...
Introductory
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€5.90
Software Dev Practices
Scrum Initiative Master – Team Scrum Methodology
€7.90

Scrum Initiative Master – Team Scrum Methodology
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview This course examines the concep...
Introductory
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€7.90
Automotive Core Tools
8D Română 2 Zile – 03-04 April 2023
€129

8D Română 2 Zile – 03-04 April 2023
OBIECTIVE La finalul acestui workshop de 8D, participanții vor fi capabili să: Cunoască pașii de realizare a 8D Înțeleagă cum să urmeze pașii proce...
2 Lectures
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€129
Microsoft Outlook
Use calendar for appointments, events, and appointments in Outlook 2010
€7.90

Use calendar for appointments, events, and appointments in Outlook 2010
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Outlook 2010 Calendar lets you ...
Introductory
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€7.90
Management - Essential skills
Encouraging mentoring relationships
€6.40

Encouraging mentoring relationships
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Mentoring relationships are ess...
Introductory
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€6.40
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Category
Automotive Core Tools
Calitop
Lean Six Sigma
Communication
Communication
Compliance powered by Deloitte
Risk Management powered by Deloitte
Customer service
Essential Customer Service Skills
Digital Transformation
Agility for Digital Transformation
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Digital soft skills
Essential for Digital Transformation
Microsoft Office
Microsoft Office
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Power point
Security
The digital experience
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Visio
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English - Level A1
English - Level A2
English - Level B1
English - Level B2
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Executive Education
by BBS Alumni Association
Finance
Basic accounting principles
Basic principles in finance
Planning and budgeting
HR
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Essential HR skills
HR certifications
Involvement and retention
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Leadership and Management
Delegation
Employee performance management
Generations in the field of work
Guiding change
Leadership - Essential skills
Leading your Business
Leading your Team
Leading Yourself
Management - Essential skills
Management of technical teams
Manager for the first time
Performance management
Personal development
Strategic thinking
The delegation
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