Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.
Overview
In addition to credibility and trust, you can get results without direct authority using your influence. Effective influence skills are probably the most important differentiating factor when you get results without authority. When you influence, you commit and get the support of others to get results – without necessarily having formal power. Influence does not mean force or exercise – it means gaining the support of others for positive reasons. Three ways to promote influence are through linguistic communication / effectiveness, reciprocity / exchanging “coins” and perseverance through resistance.
Objective To use influence to increase personal power.
Target audience
Anyone who wants to develop or refine their skills to achieve results using personal power.
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