Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.
Overview
When faced with a conflict at work, emotions are aroused and many people want their conflict to go away. However, in most cases, it will not go away on its own, so you need to choose a course of action. Sometimes this just means making peace with yourself or a situation. Sometimes you may have to compromise. If your choice is to approach it directly, you need a process. In this course, you will learn how to get through conflicts effectively, using a structured conflict resolution process. You will also learn about techniques for putting the process back on track if difficulties arise.
Objectives
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For those who are individual learners, team members of a business, business professionals.
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Business Leaders / HR Responsibilities / Other company representatives who want to upskill employees.
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For companies which want to colobrate with DB Academy and publish educational content for their customers.
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English 
Romanian