Facilitating sustainable change

Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.

Overview

Change is a necessary but difficult part of each organization’s business processes. In this course, you will learn about the key findings of a change initiative, how to identify stakeholder groups, and how to assess key aspects of sustainable change.

Objectives

• Recognize the main initial results of a change initiative

• Recognize the RACI status of stakeholder groups

• Recognize the questions used to assess the level of discomfort of stakeholders in relation to the proposed change effort

• Recognize the questions used to assess the effectiveness of a change vision proposed changes

• order the steps needed to determine and assess the skills needed to sustain organizational change

• estimate the success of a change effort based on preparedness measures

• determine an organization’s readiness for sustainable change