Confronting and resolving conflicts at work

Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.

Overview

Workplace conflicts do not go away on their own; you need a plan to solve them. In this course you will learn what are the sources and signs of a conflict, what process to use to resolve it and how to return to the initial strategy if difficulties arise.

 

Objectives

Take Action to Prevent and Resolve Conflict in the Workplace

 

Target Audience

Anyone who wants to develop or update their skills in recognizing and responding to conflicts in the workplace

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Enrolled: 4 students
Video: 00:17:36
Level: Introductory

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