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DB Academy > Customer service > Essential Customer Service Skills

Essential Customer Service Skills Courses & Trainings

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Essential Customer Service Skills
Managing disputes in customer relations
€5.90

Managing disputes in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Achieving service excellence is...
Introductory
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€5.90
Essential Customer Service Skills
Controlling conflict, stress and time in Customer Service
€9.40

Controlling conflict, stress and time in Customer Service
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Working at a customer support c...
Introductory
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€9.40
Essential Customer Service Skills
Establish a strategy in customer relations
€5.90

Establish a strategy in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview There are several defining mome...
Introductory
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€5.90
Essential Customer Service Skills
Providing field assistance
€9.40

Providing field assistance
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When you meet with clients in t...
Introductory
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€9.40
Essential Customer Service Skills
How to communicate effectively with customers
€9.40

How to communicate effectively with customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Effective customer communicatio...
Introductory
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€9.40
Essential Customer Service Skills
How to deal with incidents and complaints from customers
€9.40

How to deal with incidents and complaints from customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview The inability to realize the im...
Introductory
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€9.40
Essential Customer Service Skills
Providing quality services to internal customers
€9.40

Providing quality services to internal customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When you help other people in t...
Introductory
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€9.40
Essential Customer Service Skills
Providing telephone support
€9.40

Providing telephone support
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When providing dedicated custom...
Introductory
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€9.40
Essential Customer Service Skills
Polishing skills for an excellent relationship with customers
€9.40

Polishing skills for an excellent relationship with customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview As a Customer Relationship Repr...
Introductory
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€9.40
Essential Customer Service Skills
Establishing a strategy in customer relations
€5.90

Establishing a strategy in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Strong customer relationships a...
Introductory
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€5.90
Essential Customer Service Skills
Interaction with customers
€9.40

Interaction with customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Effective customer communicatio...
Introductory
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€9.40
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