Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.
Overview
Effective negotiation skills are a necessary part of the sales toolkit for concluding the sale and ensuring a satisfactory agreement. With a smooth process and a win at the negotiating table, your customer is happier, subsequent sales are more likely, and everyone can be successful. In this course, you will learn aspects of negotiation, including the stages of the negotiation process, the right mindset, and how to overcome challenges. You will be presented with negotiation skills to use to complete your successful sale.
Objectives
• Recognize how to reform a negative mindset towards the act of negotiation
• Identify approaches that allow a sales professional to face the challenges of negotiation
• Correlate activities with the appropriate stages of the negotiation process
• Recognize skills that apply to challenges of negotiation negotiation
• differentiating between types of negotiation styles
• identifying skills that lead to the effective conclusion of a sale
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