Sign Up
{{userName}}
Account Settings Log Out
DB Academy > Courses

Courses

Sort By:
Filters

Category

Status

Level

Rating

Instructors

Language

Price

Reset all
Essential Customer Service Skills
Establish a strategy in customer relations
€5.90

Establish a strategy in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview There are several defining mome...
Introductory
Preview this course
Add to Wishlist
€5.90
Essential Customer Service Skills
Polishing skills for an excellent relationship with customers
€9.40

Polishing skills for an excellent relationship with customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview As a Customer Relationship Repr...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
Managing disputes in customer relations
€5.90

Managing disputes in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Achieving service excellence is...
Introductory
Preview this course
Add to Wishlist
€5.90
Essential Customer Service Skills
Establishing a strategy in customer relations
€5.90

Establishing a strategy in customer relations
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Strong customer relationships a...
Introductory
Preview this course
Add to Wishlist
€5.90
Essential Customer Service Skills
Interaction with customers
€9.40

Interaction with customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Effective customer communicatio...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
Providing quality services to internal customers
€9.40

Providing quality services to internal customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When you help other people in t...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
Providing field assistance
€9.40

Providing field assistance
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When you meet with clients in t...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
Controlling conflict, stress and time in Customer Service
€9.40

Controlling conflict, stress and time in Customer Service
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Working at a customer support c...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
How to deal with incidents and complaints from customers
€9.40

How to deal with incidents and complaints from customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview The inability to realize the im...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
How to communicate effectively with customers
€9.40

How to communicate effectively with customers
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview Effective customer communicatio...
Introductory
Preview this course
Add to Wishlist
€9.40
Essential Customer Service Skills
Providing telephone support
€9.40

Providing telephone support
Important to know: The course video is English with Romanian subtitles and test questions are in Romanian. Overview When providing dedicated custom...
Introductory
Preview this course
Add to Wishlist
€9.40
LOAD MORE

DB Academy provides top notch online courses mastering your skills partnering with reputable companies. Boost your career with Corporate trainings.

About Us Blog Privacy Policy Terms and Conditions

Popular Courses

Contact Us

  • SAYDAN Digital Solutions SRL​
  • Bucureşti Sectorul 6, Drumul CIOROGÂRLA, Nr. 297-299, Bloc 1, Scara 2, Etaj 9, Ap. 120
    Bucharest, Romania

    [email protected]
  • +40 736 190 565

© 2018 All rights reserved

Linkedin
Individual
Business
Partner

Register as Individual

For those who are individual learners, team members of a business, business professionals.

{{this.errorMessage}}

{{this.successMessage}}

By registering you accept terms and conditions

Already on DB Academy?

Register as Business

Business Leaders / HR Responsibilities / Other company representatives who want to upskill employees.

{{this.errorMessage}}

{{this.successMessage}}

By registering you accept terms and conditions

Already on DB Academy?

Register as Partner

For companies which want to colobrate with DB Academy and publish educational content for their customers.

{{this.errorMessage}}

{{this.successMessage}}

By registering you accept terms and conditions

Already on DB Academy?

Login

Authanticate to DB Academy.

{{this.errorMessage}}

{{this.successMessage}}

New to DB Academy?

Forgot your password?

Search

Category
Automotive Core Tools
Calitop
Lean Six Sigma
Communication
Communication
Compliance powered by Deloitte
Risk Management powered by Deloitte
Customer service
Essential Customer Service Skills
Digital Transformation
Agility for Digital Transformation
Collaboration tools
Data Science
Digital marketing and communication
Digital soft skills
Essential for Digital Transformation
Microsoft Office
Microsoft Office
Outlook
Power point
Security
The digital experience
Virtual work
Visio
English language
English - Level A1
English - Level A2
English - Level B1
English - Level B2
English - Level C1
English - Level C2
Executive Education
by BBS Alumni Association
Finance
Basic accounting principles
Basic principles in finance
Planning and budgeting
HR
Crisis management
Essential HR skills
HR certifications
Involvement and retention
Recruitment and employment
Kitchen Assembly
Become an Instructor For Enterprise