Using humor with tact and diplomacy

Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.

Overview

Some of us probably shy away from work for fear of saying something inappropriate or being perceived as frivolous. However, when used correctly, humor can be a tool that improves tactful communication. Humor can benefit a work environment by creating opportunities to connect through shared experiences and by encouraging a relaxed environment that facilitates increased creativity, involvement, and productivity. People can benefit from using humor to create good connections. People like to laugh and generally like the person who makes them laugh. In this course, you will examine how humor is used in everyday situations, in conversations and meetings, and during conflicts.

 

Objectives

  • Understanding tips on using humor in the workplace
  • Identifying appropriate uses of humor in discussions and meetings
  • Relaxing a tense or sensitive situation with tactful use of humor
  • Using humor as a tool in the workplace

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Enrolled: 15 students
Video: 00:15:21
Level: Introductory

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