Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.
Overview
To be an effective leader, you need to be able to manage relationships in a positive way. This means working on the emotional coefficient (EQ), improving your self-awareness, empathy and ability to deal sensitively with the feelings of others. This course gives you an insight into why emotional intelligence (EI) skills are crucial to your success as a leader. It also gives you practical, positive techniques for promoting and improving your emotional intelligence (EIQ) so that you can manage your emotions and relationships in your business environment. of areas associated with emotional intelligence
Objectives
• recognizing examples of techniques for developing self-perception
• associating ways of social perception with examples
• identifying techniques you can use to control your emotions
• recognizing techniques that demonstrate intelligence_x effective use of emotional intelligence at work