Building trust through effective communication

Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.

Overview

Communication is most effective when we build and maintain the trust of the people we communicate with. In this course, you will see how clear intentions are the foundation of effective communication and how understanding your interlocutors gets the message across. You will also learn how body language, tone of voice, and emotion management can influence your communication and build the trust of your interlocutors.

 

Objectives

Exploiting the intention, attention, and emotional intelligence to build trust through interpersonal communication

 

Target Audience

People who want to improve their interpersonal communication skills.

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Enrolled: 15 students
Video: 00:17:48
Level: Introductory

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