Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.
Overview
Feedback doesn’t have to be terrifying, but you have to be prepared for it. Determine your motives, purpose, and plan before you open your mouth, and you need to know what to do if it doesn’t work out. In this course, you will learn how to decide whether feedback is appropriate or not, where it is appropriate, and how to ensure that it makes a positive contribution to the development of the person, team, and organization as a whole. You will also receive some tips on how to handle situations where someone reacts negatively to your feedback.
Objectives
• managing negative feedback
• delivering feedback in an effective and positive way
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