Organizing the email

Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.

Overview

In a modern business environment, it is easy to feel overwhelmed by the volume of written communications that you have to process every day. To cope, you need strong communication skills to sort, file, reply to, or delete all emails you receive in a business day. In this course, you will learn some vital communication techniques for managing and writing emails effectively. The course covers email etiquette recommendations on how to use directories and filters to ensure greater efficiency, as well as guidelines on which emails to delete. You’ll also explore how to recover important information in case you lose an email.

Objectives

• Recognize how to manage time by organizing business emails

• Identify time-saving personal email approaches

• Decide whether to keep or delete an email

• Recognize how to use the directory structure effectively e-mail

• effective use of filters for organizing e-mails

• identifying techniques for identifying information in e-mails