Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.
Overview
When working in a team, it is essential to maintain open, effective communication. However, it is very easy for teams to adopt bad habits. Regardless of how badly this affects the team, you or another team member may communicate in ways that lead to misunderstandings in teamwork, cause unnecessary conflict, and prevent others from expressing their views. and prevent collaboration. In this course, you will learn about the various verbal barriers that stand in the way of team communication and strategies for removing them. But verbal expression is only part of communication; effective leadership of a team also requires the ability to listen to others. So you’ll learn some active listening techniques that can help you become a better listener when managing teams.
Objectives
• Recognize examples of using jargon and ploys as verbal barriers to effective communication
• Recognize examples of team polarization, monitoring ideas, and demolition of ideas as verbal barriers to communication
• Identify strategies for keeping communication open within team meetings
• match strategies with communication barriers that you can remove with them in team meetings
• Recognize why active listening is important for healthy team communication
• Recognize examples of questions and Confirmation as Active Listening Techniques in a Team
• Recognize Examples of Reflecting and Suspending Judgment as Active Listening Techniques in a Team
• Use Strategies to Improve Team Communication and Active Listening