Administrative function - A positive professional image

Important to know:
The course video is English with Romanian subtitles and test questions are in Romanian.

Overview

Mastering the essentials of being an administrator requires developing your communication skills. Whether you’re an office administrator, office assistant, personal assistant, or administrative assistant, you’ll need to navigate the office policy environment while maintaining your authenticity. In this course, you will explore good practices to create a good impression as an administrative professional. You will learn about designing a professional image by developing credibility, honest communication, respect for others, and using a positive office policy.

Objectives

• Recognize the actions you can take to demonstrate your credibility

• Recognize the methods by which you can maintain your authenticity

• Choose actions to counteract a negative work environment

• Identify positive tactics that support and contribute to your boss’s goals

• Match your actions which demonstrates collaboration and respect for the hierarchical structure with appropriate examples