Clarity and conciseness in business texts

Overview

Clarity and conciseness in written business communication are not always easy. However, effective written communication is essential in the workplace if you want your messages to be read, understood, and followed by action.

In this course, you will learn how improving your communication skills through superior writing techniques can make your message clear and readable. You will learn how your written communication is most effective when you understand the importance of using familiar, concrete, and specific language. You’ll also explore tips for being more concise in your written communication and best practices for organizing your content.

Objectives

• Identify examples of guidelines for clear word choice when writing
• Recognize how to apply guidelines for clear written communication
• Recognize how to apply guidelines for concise writing to a particular sample of business communication
• Recognize effective use of precise verbs and active diathesis in a particular sample of written business communication
• recognizing ways of organizing written text for a better understanding of the reader
• identifying design elements that can improve the reader’s understanding of written text